At Antigua Swimwear, we want you to be completely satisfied with your purchase. If you need to make an exchange, you can do so within 7 calendar days of receiving your order. 

Exchange Policy

Please note the following conditions:

• Only one exchange per garment is allowed.
• Discounted, pre-order, and promotional products cannot be exchanged or returned.
• Exchanges can only be made for a product of equal or greater value than the original item.
• We do not issue refunds under any circumstances.

How to Request an Exchange

If you made your purchase in our online store or through social media, send us a message at +57 3106788917 with the details of your request.

Exchange Process

Once we receive the product at our facilities, the exchange will be processed within approximately 4 to 7 business days. The item must be shipped using the original packaging it was sent in to protect the product.

If you prefer not to exchange the product for another item, we can offer you a store credit for the purchase amount, valid for 3 months, to use on your next purchase.

Product Conditions for Exchange

For an exchange to be accepted, the product must:

• Be in perfect condition, with no signs of wear.
• Have the original tags intact.
• Have been purchased directly from Antigua Swimwear.

Exchanges for products purchased from multi-brand stores or third-party retailers are not accepted. Shipping costs for exchanges are the responsibility of the customer.

Dirty, worn, damaged, or washed products are not accepted. It is at Antigua Swimwear's discretion to decide whether the returned garment is eligible for exchange and/or return.

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Warranty

At Antigua Swimwear, we are committed to offering high-quality products. If your product has any manufacturing defect, you can request a warranty claim under the following conditions:

• The warranty is valid for 30 calendar days from the delivery date.
• The product must be returned clean and dry.
• Claims will not be accepted for misuse, normal wear and tear, or improper handling of the product.

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How to Request a Warranty Claim

To start the process, send us a message at +57 3106788917 with the following information:

• The invoice or order details.
• A clear photograph showing the product defect.

Our team will review your request and respond within a maximum of 15 business days.

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Important

The warranty covers manufacturing defects only and does not apply to damage caused by improper use or natural wear and tear.

We do not issue refunds.
If the warranty claim is approved, you can choose:

• A replacement product of the same value or an product of greater value, paying the corresponding difference.

Our team will process your request and respond within a maximum of 15 business days. Thank you for your understanding and for trusting Antigua Swimwear.